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April 2022

The information contained within was correct at the time of publication but is subject to change.

We interviewed Tricia Kennedy; an award-winning Plymouth based businesswoman in light of International Women’s Day. Owner and founder of Mortgages 4 Plymouth, we found out all about her successes, trials and tribulations as a Plymouth businesswoman.

When did you establish Mortgages 4 Plymouth?

“Mortgages4Plymouth as a brand was established in 2000.”

What led you to want to start up your own business?

“When I joined a financial services network in 1980 called Hambro Life, (this later became Allied Dunbar), I had no choice, I had to be self-employed and this was a huge learning curve. I enjoyed the freedom to develop my own style and work when I wanted to work.”

Have you experienced any bias working in the industry?

“During the 1980s women were not seen as Financial Advisers. I was advising on Pensions, Investments. Mortgages ad Assurances. I remember a conference held in Wembley Stadium with approximately 3,000 delegates in attendance, all men, other than perhaps 10 women, how times have changed.”

What are the biggest challenges you have faced as a female business owner in a male dominant industry?

“Being taken seriously as a woman and often being overlooked as credible, was an issue. Being based in Plymouth has been a disadvantage at times. People would assume a London based broker to be better and more qualified, this is not the case, they are not.”

Have you noticed any positive changes to the way the world views female business owners?

“In the last 40 years, I have seen a massive change in the attitude towards women in business. In Financial Services far more women are running their own firms and being very successful. More women make financial decisions today and that is reflected in the large number of women entering our industry.”

What would you say to a female reader who may be keen to start their own business?

“Anyone starting a business today, male or female need to consider what message they want to relay to their customers. Branding and social media have a huge roll to play, along with product knowledge.”

What’s been your greatest challenge and your greatest reward in your professional career?

“My greatest challenge has always been the expansion of my business. Recruiting the right people who are as passionate as I am to ensure we treat all of our customers fairly and provide them with right outcome.”

Can you list the awards that you have won?

“Over the years I have continuously received awards and recognition from my early days with Hambro Life (Allied Dunbar) achieving Falcon Club Status, then Senior Falcon and President Falcon.”

“I am now under the Network PRIMIS, the largest Mortgage and Protection Network in the UK today.”

I continue to receive awards and recognition:

– Top Life Sale 2007

– Club Elite – every year

– Top Quality Advisor

– Top Quality Firm

– Outstanding Contribution to the Network 2018 – I was the 1st person in PRIMIS to receive this accolade.

– Hall of Fame 2020 (the Hall of Fame was created in 2020

What do you love most about owning your own business?

“I enjoy the journey of working with my clients to help them achieve their goals. Also, the other side of this is being there for them when things go wrong for them on a personal level, the rapport I build with my clients allows them to know they can call regarding anything. I am also proud of my staff who are as passionate as I am, and who I know will fulfil their dreams by being part of Mortgages 4 Plymouth.”

What has been your favourite mistake and what did you learn from it?

“My favourite mistake was to apply for a job to sell toys, which turned out to be a job to sell Life Assurance. An accident, which resulted in a broken foot led to me agreeing to go on their sales course. Thank you, Hambro Life, the rest is history.”

If you were to start your business again today, what would you do differently?

“I would do a business management course on how to manage staff. I have learnt the hard way, making many mistakes in the early days. I would also learn more about social media.”

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Tricia

Owner Tricia Kennedy is an award winning advisor, with excellent knowledge, having worked in the industry for 40 years. Her expertise is to help clients, who are struggling to get a mortgage due to adverse circumstances as well as helping many of you onto the property ladder. At the heart of what she does, Tricia is passionate about protecting families and businesses in the event of death/ill health. Just look at the warm reviews Tricia's clients leave her on the 'What our clients say' page!

Anne-Marie

Anne-Marie is a joint business owner with Tricia and has over 30 years experience in the mortgage industry. Anne-Marie runs the office and also liaises with the mortgage companies to ensure your mortgage is offered as promptly as possible. You will likely hear from Anne-Marie after your mortgage has been submitted and is a friendly voice at the end of the phone.

Fran

Fran is part of the management team at Mortgages4Plymouth. Fran works with Anne-Marie and Tricia to ensure that all workload is managed promptly, to make sure our clients are getting the very best service possible. Fran is a mortgage and protection adviser specialising in first time buyers. She is there to hold your hand throughout every step of the process to ensure that things run as smoothly as possible.

Adam

Adam is a CeMAP qualified advisor who studied business economics at university and has worked at Mortgages4Plymouth ever since he graduated. Adam has superb knowledge of placing mortgages to the most appropriate lender and works closely with clients to achieve this. Adam has extensive knowledge of our protection products, he relishes putting these products into bespoke packages to meet his clients needs. Just look at the fantastic reviews his clients leave him on the 'What our clients say' page!

Becky

Becky is one of our mortgage and protection administrators. Becky has a wealth of experience in this industry, having started her career working in law firm dealing with mortgages. She has progressed her career and works here at Mortgages4Plymouth assisting our advisers in managing their applications. Becky is always on hand to help with any queries and loves to help clients at every step of the process.

Sonia

Sonia is our office manager and is the first face that you will see when you come into Mortgages4Plymouth. Sonia ensures that our clients get to see an advisor as soon as possible as she manages the office diary and also keeps in touch whilst we are getting ready to submit your mortgage application.

Oliver

Oliver is a qualified protection advisor, who's drive to protect others stems from his own personal experiences. Oliver is a compassionate advisor who understands the needs of his clients and wants to ensure that they are fully protected.

Emma

Emma is one of our office administrators and works very closely with our clients and our advisors to ensure that applications are submitted and managed promptly. Emma is super efficient and ensures that clients are receiving regular updates throughout their application journey.

Jenny

Jenny is a mortgage and protection administrator here at Mortgages4Plymouth and knows our business and clients very well having worked here since 2015. She is great at liaising with clients and our advisers in getting their application submitted and beyond!

Colby

Finally, Colby is our very special four-legged team member! Colby is a French bulldog and she loves meeting our clients in person! She is partial to a belly rub and a hi-five.